Incident Response
Concierge Service
Imagine the nightmare scenario when you realize your company has been breached. You’re locked out of your systems and your company's ability to generate revenue has been brought to its knees.
What are your options? In a time of crisis you need a team in your corner that represents you and most importantly has the experience of leading companies through such a crisis.
Your internal IT and Security team may be able to figure it out, or your MSP may tell you they can handle it - but this is a time for experience.
Our team has decades of experience leading global IT and Security organizations at high profile companies. We have been through major incidents including nation state attacks. We know what to do, who to call and how to get your company back up and running.
What are your options? In a time of crisis you need a team in your corner that represents you and most importantly has the experience of leading companies through such a crisis.
Your internal IT and Security team may be able to figure it out, or your MSP may tell you they can handle it - but this is a time for experience.
Our team has decades of experience leading global IT and Security organizations at high profile companies. We have been through major incidents including nation state attacks. We know what to do, who to call and how to get your company back up and running.

How we help:
- First and most important - we act on your behalf and represent your best interests
- Perform an initial security assessment with roadmap of recommendations
- Monthly check in with updated guidance and awareness
- Manage all aspects of the incident through eradication of the bad actors
- Lead you through navigating the legal implications
- Manage the internal communications
- Manage the external narrative
- Bring in and manage the incident responders from our list of partners
- Engage with government agencies as needed (we have established relationships)
- Lead the collective team through to resolution (service restoration and eviction of the bad actors)
- Ensure detailed documentation of the incident is delivered which will include observations. Documentation would include indicators of compromise as well as any understanding of the specific attack paths.
The objective of this service is to restore service and kick the bad actors out. At an additional cost we can devise the strategies and roadmaps that reduce your risk of re-occurrence; we often find attackers will attempt a second breach leveraging the same methods. So it's critical that steps are taken to reduce that risk.